Our Philosophy
API understands, more than any other medical professional liability carrier, how you value your profession and reputation. We have an unrelenting commitment to the guardianship of your professional investment. We devote every resource, every skill, every working minute into protecting a lifetime of your hard earned success.
We’re privileged to partner with you.
Responsibility
Your patients rely on your expertise, your insight, even your kind word and manner. They’re placing their health in your hands and you work hard not to let them down.
You’re responsible, proactive, dedicated.
API understands this pledge. We shoulder a tremendous amount of responsibility and accountability for those we have partnered with. In fact, we underwrite some of the most outstanding physicians and their teams. They are doctors and healthcare professionals who are the top of their class. And they are there because they are constantly trying to learn, constantly trying to improve themselves.
Just like API.
Our Physician Board Members and Medical Director are intimately involved in underwriting and claims handling and extremely empathetic to your cause. Their most ardent task is to offer you the best protection available.
Our fiscal accountability and practices have been lauded by auditors and colleagues alike, creating a foundation of strength and stability for our policyholders. We use every possible means to assess your risk and tailor a program of protection that meets your unique needs.
With over three decades of consistent and unmatched dedication to your medical professional liability protection, API’s commitment to guarding the sacred trust of your professional reputation is absolute.
Integrity & Trust
Integrity and trust are non-negotiable at API. Because we were founded by physicians for physicians, our commitment to your profession and reputation are unlike any in the industry.
Over 6,500 policyholders (and growing) give testament to this integrity. Ninety-five percent of respondents on our annual customer satisfaction survey state that they would recommend our unique service to colleagues.
Integrity is our guiding star at API. Our word is meaningless unless it is supported by swift and firm action. This has been the API standard since our inception in 1976. View our Testimonials.
Innovation
API’s innovative approach separates us from the rest of the medical professional liability industry. Our policies are not shoe-horned to make you fit into them. Rather, we tailor coverage to fulfill your protection needs.
We have a reputation for better analyzing and forecasting critical developments in the industry. Because our insight and keen awareness are so attuned to the marketplace, our products and services are better able to serve you, not just in an industry that is dynamic and changing, but also in a world that can sometimes seem to be always changing.
Our consistent business and people-centric approach has successfully carried us through several peaks and valleys in the medical professional liability industry.
API won’t settle for the routine. We merge creativity and insight to better serve you.
Relationship
We won’t just be your insurance carrier.
We will be your partner in guiding and protecting you through the sometimes tangled web of medical professional liability. Having the right coverage is critical. But having a relationship with a carrier that is acutely aware and empathetic to your unique circumstances is crucial and what we’re focused on at API.
Our intimate level of customer service goes far beyond the industry standard. Our relationship-focused approach places you with an experienced and insightful professional who has a dynamic awareness of you and your practice.
Our history points over and over again to a legacy of profound caring. Our policyholder service continues to set the standard for relationship development in the industry.
API is attuned to the heartbeat of your practice. And we are personally committed to the absolute preservation of your professional investment.